Travel insurance
Travel insurance covers emergency medical treatment abroad and the cost of problems like cancelled or delayed trips and lost baggage. We arrange single-trip, annual multi-trip, family and Schengen visa cover for people travelling from Qatar for business or leisure. We get offers from QCB-licensed insurers, check that the cover matches the published insurance rules for your visa, and follow any claim with the insurer.
In QatarA Schengen visa needs travel insurance with at least EUR 30,000 of medical cover, valid in all Schengen countries for the whole stay.
- Schengen-compliant certificates for visa applications
- Single-trip, annual and family options
- 24/7 emergency assistance abroad (policy dependent)
- Offers from licensed insurers and claim follow-up
Cover at a glance
- Emergency medical treatment and hospital stays abroad
- Medical evacuation and repatriation
- Personal accident cover while travelling (policy dependent)
- Trip cancellation or cutting a trip short (policy dependent)
- Flight delays, missed departure and missed connections (policy dependent)
- Lost or delayed baggage, and loss of passport or money (policy dependent)
- Personal liability to others abroad (policy dependent)
Cover
What is covered
- Emergency medical treatment and hospital stays abroad
- Medical evacuation and repatriation
- Personal accident cover while travelling (policy dependent)
- Trip cancellation or cutting a trip short (policy dependent)
- Flight delays, missed departure and missed connections (policy dependent)
- Lost or delayed baggage, and loss of passport or money (policy dependent)
- Personal liability to others abroad (policy dependent)
What is not covered
- Pre-existing conditions not declared or not accepted
- Travel against medical advice or to get treatment
- Hazardous sports unless added to the policy
- Losses caused by war or civil unrest
- Baggage left unattended
For information only. Final terms and conditions are set by the policy document issued by the insurer.
How to make a claim
Documents you'll need for each type of claim:
Medical treatment abroad
- Copy of Qatar ID (QID) or passport
- Policy number or a copy of the policy
- Passport copy and tickets or boarding passes
- Medical report from the hospital or doctor abroad
- Original invoices and receipts
- Bank details (IBAN) for the settlement
Lost or delayed baggage
- Copy of Qatar ID (QID) or passport
- Policy number or a copy of the policy
- Passport copy and tickets or boarding passes
- Airline baggage report (Property Irregularity Report, PIR)
- List of lost or damaged items with estimated values
- Bank details (IBAN) for the settlement
Trip cancellation or delay
- Copy of Qatar ID (QID) or passport
- Policy number or a copy of the policy
- Booking confirmation and proof of non-refundable costs
- Proof of the reason, such as a medical report or an airline notice
- Bank details (IBAN) for the settlement
Need to make a claim?
Frequently asked questions
Will my travel insurance meet Schengen visa rules?
Schengen visas need at least EUR 30,000 of medical cover, valid in all Schengen countries for the whole stay. We arrange a policy that meets this and give you the insurance certificate for your visa application; the embassy decides on the visa.
When should I choose an annual multi-trip policy?
If you travel several times a year, one annual policy can cover all your trips within its limits, such as the maximum days per trip. We explain these limits so you know what each offer covers.
Does my medical insurance in Qatar cover me abroad?
Some medical plans include treatment outside Qatar and some do not, and they rarely cover trip problems like cancellation or lost baggage. Send us your plan details and we review them with you.
What should I do if I need a doctor abroad?
Call the emergency assistance number on your policy before going to hospital if you can, and keep all reports and receipts. Tell us as soon as you can, since some policies set a time limit for reporting, and we follow the claim with the insurer.